A3 thinking requires “passion, commitment, and communication.

Isao Yoshino

Lean is the permanent struggle to flow value to one customer.

Mike Rother

Determine what your custome need, and work backwards.

Jeff Bezos

When I'm trying to improve a situation, I simply don't see much point wasting time on small problems when I can solve the big ones. Much more return for basically the same effort.

Eliyahu M. Goldratt

Solving problems is hard. Understanding their causes is harder.

Eli Goldratt

Excellent firms don't believe in excellence - only in constant improvement and constant change.

Tom Peters

Managers who don't know how to measure what they want settle for wanting what they can measure.

Russell Ackoff

Punish people for their improvements and the process of ongoing improvement comes to a grinding halt.

Eli Goldratt

Anything that can be measured can be improved.

Michael Dell

If a learning culture where continuous improvement is core to the work environmen, inviting and accepting feedback is important for the culture to work.

An Coppens

You must have standards. We get some of our greatest improvements from the workmen in that way. The workmen, instead of holding back, are eager to make suggestions. When one is adopted it is named after the man who suggested it, and he is given a premium for having developeda new standard. So in that way we get the finest kind of team work, we have true co-operation, and our method ... leads on always to something better than has been known before.

Frederick W. Taylor

The further to the right of the board a feature is found, the closer you are to having created value.

Klaus Leopold

There is more value created with overall alignment than localized excellence.

Donald G. Reinertsen

Standards aren’t meant to constrict you… it’s meant to help see abnormality.

Tracey Richardson

Concentrate on what will produce results rather than on the results, the process rather than the prize.

Bill Walsh

De kortste weg naar beter presteren loopt via de omweg van leren.

Ben Tiggelaar

The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhare in the company.

Masaaki Imai

Standards should not be forced down from above but rather set by the production workers themselves.

Taiichi Ohno

Continuous Improvement means that we never perceive current success as our final achievement.

John Hunter

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.

Steve Jobs

Standardization does not mean that we all wear the same color and weave of cloth, eat standard sandwiches, or live in standard rooms with standard furnishings. Homes of infinite variety of design are built with a few types of bricks, and with lumber of standard sizes, and with water and heating pipes and fittings of standard dimensions.

W. Edwards Deming

There are four purposes of improvement: easier, better, faster and cheaper. These four goals appear in the order of priority.

Shigeo Shingo

Forty percent of every mananager's bonus is tied to his hor her progress on quality results. Quality is the top item on every agenda in every business in this company. For leaders who do not see how critical quality is to our future ... GE is simply not the place to be.

Jack Welch

We blew up the old quality organization, because they were off to the side. Now, it's the job of the leader, the job of the manager, the job of the employee - everyone's job is quality.

Jack Welch

The people that work in any organization know what they are doing, but they will not by themselves learn a better way.

W.E. Deming

Developing knowledge does not happen through training or theory, but by getting people involved in continous improvement.

Freddy & Michael Ballé

Quality comes not from inspection, but from improvement of the production process.

W. Edwards Deming

We blew up the old quality organization, because they were off to the side. Now, it's the job of the leader, the job of the manager, the job of the employee - everyone's job is quality.

Jack Welch

Bij klantvriendelijkheid heb je een glimlach op je eigen gezicht, bij klantgedrevenheid tover je een glimlach op het gezicht van de klant.

Klaas Koster

There are no best practices. Only good practices in context.

Larry Maccherone

To achieve transformation, the best performing processes in any organization must be the processes of process management and improvement.

Roger Tregear

We have learned to live in a world of mistakes and defective products as if they were necessary to life.
It is time to adopt a new philosophy.

W.E. Deming

Processing the waste more effectivey is cheaper, neater, faster waste.

Stephen Parry

We want to change the competitive landscape by being not just better than our competitors, but by taking quality to a whole new level.

Variation is evil. And once you reduce variation, your market share gains are enormous.

Jack Welch

Standard operations are the mother of improvement. We can never say that the standard operations we now have are the best, and there is no room for further improvement. Standard operations are the result of improvement after improvement, and they are not static or unchanging. Consider for a moment that the present standards are full of waste, and begin immediately to make improvements.

Taiichi Ohno

Goal: a strong culture of continuous improvement, driven from below and supported from above.

Henrik Kniberg

Small disciplines repeated with consistency every day lead to great achievements gained slowly over time.

John Maxwell

The key principle of lean operations is relatively straightforward to understand, it means moving towards the elimination of all waste in
order to develop an operation that is faster, more dependable, produces higher quality products and services and, above all, operates at low
cost.

Alistair Brandon-Jones & Robert Johnston

Major obstacle to improvement: Not addressing how managers are measured and rewarded for process improvements.

Dave Nave

I would be impressed if we were even right half the time.

Taiichi Ohno

Je hoeft niet bang te zijn voor perfectie, dat bereik je toch nooit.

Salvador Dalí

Strive for continuous improvement instead of perfection.

Kim Collins

He who stops being better stops being good.

Oliver Cromwell

Progress cannot be generated when we are satisfied with existing situations.

Taiichi Ohno

Lean thinking defines value as providing benefit to the customer; anything else is waste.

Eric Ries

Elk proces is niet meer waard dan zijn output.

Henri J. Gillot

Don't look with your eyes, look with your feet. Don't think with you head, think with your hands.

Taichii Ohno

Make the workmanship surpass the materials.

Ovidius

Standards should not be forced down from above but rather set by the production workers themselves.

Taiichi Ohno