If a process of ongoing improvement is to be effective, we must first of all find — What to Change.

Eliyahu M. Goldratt

Automation is good, so long as you know exactly where to put the machine.

Eliyahu M. Goldratt

Experiments don’t come with a guarantee of success, unless learning is the goal.

Esther Derby

Patterns are a symptom, not a cause, and there is seldom only one cause.

Esther Derby 

I feel the most important point in common  between sports and work is the continuing need for practice and training. It is easy to understand a theory with the mind. The problem is to remember it with  the body. The goal is to know and do instinctively. Having the spirit to endure the training is the first  step on the road to winning.

Taiichi Ohno

The problem with transformation is never a lack of ideas; it’s a lack of a change in behavior

Barry O'Reilly

Nature does not hurry, yet everything is accomplished.

Lao Tzu

Change doesn’t start with a vision, change starts with where you are.

Esther Derby  

I never did anything worthwile by chance. My inventions were never created by change. I worked for them.

Thomas Alva Edison

When change programs fail it is because the attempt was non-systemic. Change in performance requires a change to the system.

John Seddon

To improve our methods of change, we need to understand more about what actually governs people's behavior. Deming and Juran demonstrated that people's behavior is governed by the system they work in. It was a finding which went against the accepted wisdom of their time and remains outside prevailing management thinking.

John Seddon

Scrum is not a methodology. Scrum replaces a pre-programmed algorithmic approach with a heuristic one, with respect for people and self-organization in order to deal with unpredictability and to solve complex problems.

Gunther Verheyen

As a Change Agent you can’t make change happen, but you can create an environment that increases the odds.

Henrik Kniberg

A storyteller, like  travel agent can help gather us up from wherever we are, and put us down in another setting.

John Leggett

It's easier for companies to come up with new ideas than let go of old ones.

Peter F. Drucker

If you don't like change, you're going to like irrelevance a lot less.

Tom  Feltenstein

If change is to occur, it must coe about through hard work within the organization itself.

Gordon Lippitt

Voorbeeldgedrag is de enige top-down-veranderstrategie die werkt.

André Wiersma.

People are generally better persuaded by the reasons which they have themselves discovered than by those which have come into the mind of others.

Blaise Pascal

When the winds of change blow,
some people build walls and others build windmills.

Chinees spreekwoord

Het draait uiteindelijk niet om strategie, structuur, cultuur of systemen. De kern van de zaak is altijd het veranderen van het gedrag van mensen.

John Kotter

Many of results of Kanban are counterintuitive. What appears to be very mechanical approach - limit WIP and pull work - actually has profound effects on people and how they interact with one another.

David Anderson

Mensen vragen altijd: ‘Is de verandering voorbij? Kunnen we nu stoppen?’ Je moet hen dan vertellen: ‘Nee, het is pas begonnen.’ Leiders moeten een atmosfeer creëren waarin mensen begrijpen dat verandering een continu proces is, geen eenmalige gebeurtenis.

Jack Welch

Mensen vragen altijd: ‘Is de verandering voorbij? Kunnen we nu stoppen?’ Je moet hen dan vertellen: ‘Nee, het is pas begonnen.’ Leiders moeten een atmosfeer creëren waarin mensen begrijpen dat verandering een continu proces is, geen eenmalige gebeurtenis.

Jack Welch

Nothing pleases people more than to go on thinking what they have always thought, and at the same time imagine that they are thinking something new and daring: it combines the advantage of security and the delight of adventure.

T.S. Elliot

Bijna niets werkt goed top-down behalve het goede voorbeeld.

- Onbekend

Pure pragmatism can't imagine a bold future. Pure idealism can't get anything done. It is the delicate blend of both that drives innovation.

- Simon Sinek

The world is changed by examples, not by opinions.

Paulo Coelho

Kleine stapjes zijn too small to fail.

Jos Burgers

Be not afraid of going slowly;
be only afraid of standing still

Chinese proverb

If we want things to stay as they are, things will have to change.

Giuseppe di Lampedusa

There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things.

Nicollò Machiavelli

Panta rhei, kai ouden menai.

Heraclitus van Efese

The improvement of understanding is for two ends: first, our own increase of knowledge; secondly, to enable us to deliver that knowledge to others.

John Locke

It's okay if others use our ideas, as long as they build upon them. That's called progress.

Simon Sinek

Sometimes restrictions get the mind going. If you’ve got tons and tons of money, you may relax and figure you can throw money at any problem that comes along. You don’t have to think so hard. But when you have limitations, sometimes you come up with very creative, inexpensive ideas.

David Lynch

Innovation isn’t always about adding things. It’s asking yourself, what can I take away?

Carmine Gallo

I happen to believe that all innovation comes, not from market research or carefully crafted focus groups, but from pissed-off people. People who just can’t stand the opacity of current financial reports. People who are enraged when CIA database doesn’t connect to the FBI database. People who throw their hands up in frustration at the little slips of paper that fall out of their hymnals (and who thence proceed to invent Post-It-Notes).

Tom Peters

When solving problems, dig at the roots instead of just hacking at the leaves.

Anthony J. D’Angelo

Continuous improvement is not about the things you do well — that’s work. Continuous improvement is about removing the things that get in the way of your work. The headaches, the things that slow you down, that’s what continuous improvement is all about.

Bruce Hamilton

A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.

Andrew Grove

Lot's of companies don't succeed over time.
What do they fundamentally do wrong?
They usually miss the future.

Larry Page

Om anderen te kunnen bewegen moet je zelf bewogen zijn.

Benedictus

Ideas are easy. Implementation is hard.

Guy Kawasaki

Change is the end result of all true learning.

Leo Buscaglia

CIO's should ask themselves: How well can we convert business ideas into business processes?

C. K. Prahalad

Als je iets wilt veranderen, zul je allereerst het gedrag dat je wilt zien duidelijk moeten definiëren. Dat is de belangrijkste stap in het hele proces. En het is verbazingwekkend hoeveel mensen hier nooit over nadenken.

Icek Ajzen