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If you give a manager a numerical target, he’ll make it, even if he has to destroy the company in the process.

William Edwards Deming

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systeemdenken deming system management handicapped

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making habits breaking habits jeremy dean

The Making Habits, Breaking Habits (ebook)
Why We Do Things, Why We Don'T, and How to Make Any Change Stick
Jeremy Dean

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Lean boekentips

The Hoshin Kanri Forest
Lean Strategic Organizational Design
Javier Villalba-Diez

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