It isn’t uncommon for managers at senior levels of large organizations to be so out of touch with customer or production reality that they don’t know just how broken some of their business processes are.
Michael Hammer & James Champy
mei
06
2015
It isn’t uncommon for managers at senior levels of large organizations to be so out of touch with customer or production reality that they don’t know just how broken some of their business processes are.
Michael Hammer & James Champy
Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius, and a lot of courage, to move in the opposite direction. Albert Einstein |
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