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He that will not apply new remedies must expect new evils; for time is the greatest innovator. 

Francis Bacon

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customer perception reality kate zabriskie nps net promoter score

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tools titans tim ferriss

Tools of Titans
The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers
Timothy Ferriss

Bij Bol.com | Managementboek

Lean boekentips

Lean Practitioner & Lean Expert
mindset, skill set & tool set
H.C. Theisens

Bij Bol.com | Managementboek

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