The fact is that the system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
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mrt
11
2020
The fact is that the system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again. Seth Godin |
De kunst van het kiezen Bij Bol.com |