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Home Persoonlijke effectiviteit Luisteren volgens Stephen Covey
Luisteren volgens Stephen Covey

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Most people do not listen with the intent to understand; they listen with the intent to reply.

Stephen Covey

Laatst aangepast op zondag, 07 april 2013 18:40  

Few people request influence when their world is behaving rationally. As a result, consultants tend to see more than their fair share of irrationality.

Gerald M. Weinberg (The Secrets of Consulting)

 

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