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Home Management (Mis)management volgens John Seddon
(Mis)management volgens John Seddon

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When I ask people ‘what’s the problem with command and control?’ they usually focus on the ‘command’ word – bosses are too bossy – so we need ‘servant leaders’, leaders as ‘coaches’ and the like. But actually the problem is the ‘control’ word.

John Seddon

Laatst aangepast op zondag, 13 oktober 2019 09:37  

New insights fail to get put into practice because they conflict with deeply held internal images of how the world works ... images that limit us to familiar ways of thinking and acting. That is why the discipline of managing mental models -- surfacing, testing, and improving our internal pictures of how the world works -- promises to be a major breakthrough for learning organizations.

Peter Senge


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