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Home Management Klantgerichte waardestromen met Karen Martin & Mike Osterling
Klantgerichte waardestromen met Karen Martin & Mike Osterling

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VSM reflects work flow as a customer experiences it versus the internal focus of process-level maps. Many companies are structured as a series of function based silos that bear little relationship to the customer.

Karen Martin Mike Osterling

Laatst aangepast op zondag, 16 juni 2019 06:20  

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.

 Peter Drucker

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just work kom scott

Just Work
Get Sh*t Done, Fast and Fair
Kim Scott

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