Management Command & control volgens John Seddon
juni
06
2019
When I ask people ‘what’s the problem with command and control?’ they usually focus on the ‘command’ word – bosses are too bossy – so we need ‘servant leaders’, leaders as ‘coaches’ and the like. But actually the problem is the ‘control’ word.
John Seddon
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"When I use a word," Humpty Dumpty said, in a rather scornful tone, "it means just what I choose it to mean, neither more nor less." "The question is," said Alice, "whether you can make words mean so many different things." "The question is," said Humpty Dumpty, "which is to be master – that’s all." Lewis Carroll (in Through the Looking Glass)
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