It is the customer who determines what business is. What the customer thinks he is buying, what he considers 'value', is decisive - it determines what a business is, what it produces and whether it will prosper.
Peter F. Drucker
Tags:
sept
04
2015
It is the customer who determines what business is. What the customer thinks he is buying, what he considers 'value', is decisive - it determines what a business is, what it produces and whether it will prosper.
Peter F. Drucker
Be not afraid of going slowly, be afraid only of standing still. Chinese gezegde |
IK2 (IK kwadraat) Bij Bol.com | Managementboek |