The fact is that the system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
juni
19
2014
The fact is that the system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
If you believe that you know the requirements better than the customer, you are part of the problem, not the solution. Alan Davis |
The Habit-Forming Guide to Becoming a Systems Thinker Bij Amazon |
Toyota Kata Culture Bij Bol.com | Managementboek |