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Home Management Onzichtbare kwaliteit volgens Deming
Onzichtbare kwaliteit volgens Deming

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One gets a good rating for fighting a fire. The result is visible; can be quantified.  If you do it right the first time, you are invisible. You satisfied the requirements. That is your job. Mess it up, and correct is later, you become a hero.

William Edwards Deming

Laatst aangepast op zaterdag, 27 juli 2013 19:59  

Champions aren't made in the gyms. Champions are made from something they have deep inside of them – a desire, a dream, a vision. They have last-minute stamina, they have to be a little faster, they have to have the skill, and the will. But the will must be stronger than the skill.

Muhammad Ali

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Presentation Zen
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