mrt
13
2013
The golden rule for every business man is this: "Put yourself in your customer's place."
Orison Swett Marden
The easiest thing is to react. The second easiest is to respond. But the hardest thing is to initiate.
Seth Godin
Geweldloze communicatie Ontwapenend, doeltreffend en verbindendMarshall Rosenberg
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