Reduce the layers of management. They put distance between the top of an organization and the customers.
Donald Rumsfeld
Tags:
dec
18
2012
Reduce the layers of management. They put distance between the top of an organization and the customers.
Donald Rumsfeld
Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again. Seth Godin |
Nine Lies About Work |
Lean Practitioner & Lean Expert Bij Bol.com | Managementboek |