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Home Management Management volgens Donald Rumsfeld
Management volgens Donald Rumsfeld

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Reduce the layers of management. They put distance between the top of an organization and the customers.

Donald Rumsfeld

Laatst aangepast op zaterdag, 10 november 2012 11:47  

Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again.

Seth Godin

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