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Home Lean Six Sigma Management volgens Russell Ackoff
Management volgens Russell Ackoff

russell ackoff managers quote

russell ackoff managers quote

Managers are not confronted with problems that are independent of each other, but with dynamic situations that consist of complex systems of changing problems that interact with each other. I call such situations *messes*.

(...)

Problems are abstractions extracted from messes by analysis; they are to messes as atoms are to tables and chairs. We experience messes, tables, and chairs; not problems and atoms.

(...)  

Because messes are systems of problems, the sum of the optimal solutions to each component problem taken separately is *not* an optimal solution to the mess. The behaviour of a mess depends more on how the solutions to its parts interact......than on how they act independently of each other. But the unit in OR [Operational Research] is a problem, not a mess. Managers do not solve problems; they manage messes.

Russel Ackoff

Laatst aangepast op donderdag, 16 december 2021 19:15  

Only those who risk going too far can possibly find out how far one can go.

T.S. Eliot

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