aug
26
2020
More than 95% of organisations's problems derive from systems, not from individual workers. Without conscious effort attention to systems, you will focus on people. People are doing best, but their best efforts cannot compensate for your dysfunctional system.
Peter Scholtes
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"When I use a word," Humpty Dumpty said, in a rather scornful tone, "it means just what I choose it to mean, neither more nor less." "The question is," said Alice, "whether you can make words mean so many different things." "The question is," said Humpty Dumpty, "which is to be master – that’s all." Lewis Carroll (in Through the Looking Glass)
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Predictable Irrational Bij Bol.com | Managementboek | Amazon.nl |
