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Fouten maken mag (18)

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The man who makes no mistakes does not usually make anything.

William Connor Magee


Laatst aangepast op zondag, 22 juli 2012 10:46  

A predictable organization does not guess about the future and call it a plan; it develops the capacity to rapidly respond to the future as it unfolds.

Mary and Tom Poppendieck

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shigeo shingo best approach problems eliminate exist

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humble inquiry edgar schein asking telling

Humble Inquiry
The Gentle Art of Asking Instead of Telling
Edgar H. Schein

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