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…most troubles and most possibilities for improvement add up to proportions something like this: 94% belongs to the system (the responsibility of management); 6% are attributable to special causes.
William Edwards Deming
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Systeemdenken met William Edwards Deming
Gepubliceerd in
Citaten: kwaliteit
apr 11 2015
…most troubles and most possibilities for improvement add up to proportions something like this: 94% belongs to the system (the responsibility of management); 6% are attributable to special causes.
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You've got to think about big things while you're doing small things, so that all the small things go in the right direction. Alvin Toffler |
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