SLA Best Practices
Bart de Best
Bij Managementboek of Bol.com
sept
21
2011
SLA Best Practices
Bart de Best
Bij Managementboek of Bol.com
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One of the frustrating aspects of systems is that purposes of parts may add up to overall behavior that no one wants." Donella H. Meadows |
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Groot coachingsmodellenboek |