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Ken je klant?

voice customer klanten voc lean

Kijk en huiver. 'Mooi' voorbeeld van wat er gebeurt als je niet luistert naar de stem van de klant.

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Laatst aangepast op donderdag, 01 november 2018 15:17  

'Cheshire Puss, would you tell me, please, which way I ought to go from here?' 'That depends a good deal on where you want to get to,' said the Cat. 'I don't much care where--' said Alice. 'Then it doesn't matter which way you go,' said the Cat. '--so long as I get somewhere,' Allice added as an explanation. 'Oh, you're sure to do that,' said the Cat, 'if you only walk long enough.'

uit Lewis Carroll's "Alice in Wonderland"

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