
Managers who don't know how to measure what they want settle for wanting what they can measure.
Russell Ackoff
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juli
14
2018

Managers who don't know how to measure what they want settle for wanting what they can measure.
Russell Ackoff
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Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again. Seth Godin |
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