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The consumer is the most important part of the production line.

William Edwards Deming

Laatst aangepast op zaterdag, 14 mei 2011 20:06  

"When I use a word," Humpty Dumpty said, in a rather scornful tone, "it means just what I choose it to mean, neither more nor less." "The question is," said Alice, "whether you can make words mean so many different things." "The question is," said Humpty Dumpty, "which is to be master – that’s all."

Lewis Carroll  (in Through the Looking Glass)

 

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