jan
09
2018
Interessant filmpje hoe Zuidzorg het roer om gooit om tevredenheid van klanten én medewerkers te vergroten en hoe ze de spanning tussen 'passie' en 'productiviteit' weten te tackelen:
Focus on a few key objectives ... I only have three things to do. I have to choose the right people, allocate the right number of dollars, and transmit ideas from one division to another with the speed of light. So I'm really in the business of being the gatekeeper and the transmitter of ideas. Jack Welch |
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The Habit-Forming Guide to Becoming a Systems Thinker Bij Amazon |
