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Time is free, but it's priceless. You can't
own it, but you can use it. You can't keep
it, but you can spend it. Once you've lost it
you can never get it back.

Harvey MacKay

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customer perception reality kate zabriskie nps net promoter score

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atlas of the heart brene brown

Atlas of the Heart
Mapping Meaningful Connection and the Language of Human Experience
Brené Brown

Bij Bol.com | Managementboek

 

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