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Unless you have 100% customer satisfaction, you must improve.
Horst Schulz
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Klanttevredenheid volgens Horst Schulz
Gepubliceerd in
Citaten: kwaliteit
nov 06 2013
Unless you have 100% customer satisfaction, you must improve. Horst Schulz |
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Plans are nothing, planning is everything Dwight Eisenhower |
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Give and Take
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