Paden naar oplossingen
De kracht van oplossingsgericht werken
Coert Visser, Gwenda Schlundt Bodien

Bij Managementboek

Evaluation of performance, merit rating, or annual review… The idea of a merit rating is alluring. the sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people to do their best, for their own good. The effect is exactly the opposite of what the words promise.

W. Edwards Deming