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The first step in exceeding your customer’s expectations is to know those expectations.
Roy H. Williams
Tags:
nov
21
2013
![]()
The first step in exceeding your customer’s expectations is to know those expectations.
Roy H. Williams
Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won't come in. Isaac Asimov |
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In 10 stappen systemisch coachen |