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Rule 1 for humans: The easier it is for people to do something, the more they will do it.
Corollary to rule 1: If you want people to do more of something make it easier, not harder.
Fix the environment, not people.

L. David Marquet

Laatst aangepast op zondag, 09 januari 2022 10:58  

If you believe that you know the requirements better than the customer, you are part of the problem, not the solution.

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nothing so useless as doing efficiently that which should not be done at all peter drucker

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