
Organisatieleren is het proces van ontdekken en herstellen van fouten in de organisatie.
Chris Argyris
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What information consumes is rather obvious: it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention, and a need to allocate that attention efficiently among the overabundance of information sources that might consume it. Herbert Simon |
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The Thoughtless Design of Everyday Things Bij Bol.com
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