
Everyone designs who devises courses of action aimed at changing existing situations into preferred ones.
Herbert Simon
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Few people request influence when their world is behaving rationally. As a result, consultants tend to see more than their fair share of irrationality. Gerald M. Weinberg (The Secrets of Consulting)
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Before I came here, I was confused about this subject. Having listened to your lecture, I am still confused -- but on a higher level. |